Data access policy note: since January 1st, 2025, registration and authentication are mandatory to access all data curated after this date, either via the web interface or via the application programming interface (API authentication help link). Please contact us if you have any questions.
Contact Us
We are here to help ! If you have any questions or concerns, please feel free to reach out to us. To ensure an efficient response, please contact the appropriate email address based on the nature of your inquiry.
📌 Please make sure to contact the correct email address for your request. Please also specify your affiliation (Institute/Organisation/Company) when contacting us.
If a request is sent to the wrong address, the answer might be delayed.
Questions about BIGSdb Policy
For any questions regarding our site policies, please contact us at:
📧 bigsdb-policy@pasteur.fr
Questions about the Website
If you have general inquiries about our website, its features, or functionality, please contact us at:
📧 bigsdb@pasteur.fr
Questions about a Specific Pathogen
Specific aliases are available on each pathogen database home page (located on the right).
